ADA Paratransit Eligibility PolicyESTA is a viable alternative for customers with disabilities as all buses are wheelchair accessible, equipped with either low-floor ramps or lifts.
Brown Act Compliance PolicyThe General Manager, in cooperation with the Eastern Sierra Transit Authority (District) Board of Directors (Board) Chair, shall prepare an agenda for…
Code of Ethics PolicyGoals of the Code of Ethics & Values: To make our District a better District, built on mutual respect and trust. To promote and maintain the highest…
Code of Ethics PolicyGoals of the Code of Ethics & Values: To make our District a better District, built on mutual respect and trust. To promote and maintain the highest…
Conflict of Interest PolicyThe Political Reform Act (Government Code §§ 81000, et seq., hereinafter referred to as the Act) requires state and local government agencies to adopt…
Credit Card Purchase PolicyESTA accepts Visa/MasterCard/Discover with a minimum charge of $6.00. Credit cards are for advance reservations and advance purchases only. Credit…
Fares & Reservations PolicyESTA operates many of its public bus services with the assistance of Federal, State, and Local funds, which allows us to keep the fares we charge to a…
Public Records Request Policy of Eastern Sierra Transit AuthorityTo establish District policy and guidelines concerning accessibility of District records.
Return PolicyESTA accepts Visa/MasterCard/Discover with a minimum charge of $10.00. Credit cards are for advanced reservations and advanced purchases only with the…
Rider Etiquette PolicySEATBELTS When seatbelts are provided on ESTA vehicles it is the passenger’s legal responsibility to wear the seatbelt while the vehicle is in motion…
Shipping PolicyProcessing fee for mailing of passes: $1.00. Passes purchased over the phone or that are purchased online with the mail delivery method selected will…
